SUPPLIER TERMS and CONDITIONS
Supplier Terms and Conditions
Quality Clauses
- RIGHT OF ENTRY: THE BUYER AND BUYER'S CUSTOMER, AND THEIR CUSTOMERS, OR ANY APPLICABLE REGULATORY AGENCY WILL HAVE THE RIGHT TO ENTER THE SUPPLIER'S FACILITY TO PERFORM INSPECTION OR ENSURE COMPLIANCE TO THE CONTRACT.
- RECORD RETENTION: SUPPLIER SHALL RETAIN ALL RECORDS PERTAINING TO MATERIAL/MFG PROCESS SPECIAL PROCESSES, TEST AND INSPECTION FOR A MINIMUM OF 7 YEARS OR AS REQUIRED BY THE CUSTOMER; CHANGES TO THIS REQUIREMENT SHALL BE ADDRESSED ON THE PURCHASE ORDER. ADDITIONAL QUALITY REQUIREMENTS MAY APPLY WHEN REFERENCED IN THE PO. IN THE EVENT THE SUPPLIER IS NOT ABLE TO MAINTAIN THE RECORDS FOR 7 YEARS, THE SUPPLIER SHALL CONTACT Hercules OEM. PRIOR TO DESTROYING ANY RECORDS ASSOCIATED WITH Hercules OEM PURCHASE ORDERS.
- AMENDMENTS TO THIS ORDER, AND/OR QUALITY CLAUSES SHALL BE SET FORTH IN WRITING, VIA PURCHASE ORDER CHANGE NOTICE, AND/OR REVISIONS TO THE PURCHASE ORDER QUALITY CLAUSES.
- NONCONFORMING MATERIAL: IN THE EVENT THAT THE PRODUCT IS IDENTIFIED AS NONCONFORMING AFTER THE PRODUCT HAS BEEN SHIPPED, THE SUPPLIER SHALL PROVIDE NOTIFICATION OF SUCH ESCAPE. ADDITIONALLY, SUPPLIER SHALL CONTROL NONCONFORMING PRODUCT TO PREVENT THE PRODUCT FROM LEAVING THE FACILITY, UNLESS OTHERWISE APPROVED IN WRITING. OBTAIN ORGANIZATION APPROVAL FOR NONCONFORMING PRODUCT DISPOSITION.
- TRACEABILITY: ALL PARTS/MATERIAL AND APPLICABLE DOCUMENTS MUST BE IDENTIFIED BY A MANUFACTURING LOT OR BATCH NUMBER BY THE SUPPLIER.
- QUALITY MANAGEMENT SYSTEM: SUPPLIERS SHALL IMPLEMENT AND MAINTAIN A QUALITY MANAGEMENT SYSTEM IN COMPLIANCE WITH AS9100 AND/OR ISO9001
- CHANGES: SUPPLIER SHALL NOTIFY THE ORGANIZATION OF CHANGES IN PRODUCT AND/OR PROCESS, CHANGES OF SUPPLIERS, CHANGES OF MANUFACTURING FACILITY LOCATIONS AND, WHERE REQUIRED, OBTAIN ORGANIZATION APPROVAL.
- FLOW DOWN: SUPPLIERS SHALL FLOW DOWN THE REQUIREMENTS LISTED ON THE PURCHASE ORDERS INCLUDING CUSTOMER REQUIREMENTS TO THEIR SUPPLY CHAIN.
- PERSONNEL QUALIFICATION: WHEN REQUIRED BY PURCHASE ORDERS PERSONNEL SHALL BE QUALIFIED TO SPECIFIC PROCESSES.
- CERTIFICATE OF CONFORMANCE: WHEN REQUIRED BY PURCHASE ORDERS CERTIFICATE OF CONFORMANCE SHALL BE PROVIDED.
- TEST REPORTS: WHEN REQUIRED BY PURCHASE ORDER TEST REPORTS SHALL BE PROVIDED.
- ITAR: WHEN REQUIRED BY PURCHASE ORDER, ITAR CONTROLS SHALL BE APPLIED.
- FOD: WHEN PROCESSING PRODUCT THROUGH YOUR FACILITY IT IS IMPORTANT THAT PRODUCT IS REVIEWED FOR FOD.
- FRAUDULENT AND/OR COUNTERFEIT PRODUCT: Hercules OEM DOES NOT ORDER FRAUDULENT OR COUNTERFEIT PARTS AND WILL NOT ACCEPT DELIVERY OF PARTS OR COMPONENTS BELIEVED OR SUSPECTED OF BEING FRAUDULENT OR COUNTERFEIT.
- THE SUPPLIER IS RESPONSIBLE TO ASSURE THE COMPLIANCE AND CONTROLS OVER ANY PRODUCT AS PROVIDED BY Hercules OEM OR MANUFACTURED BY Hercules OEM IS PROCESSED, INSPECTED, CONTROLLED AND SHIPPED IN SUCH A MANNER TO ASSURE THE INTEGRITY OF THE PRODUCT AND SAFETY OF THE PRODUCT IS PROPERLY CONTROLLED AS DEFINED BY Hercules OEM OR ITS CUSTOMER.
- Hercules OEM SUPPLIER SHALL ENSURE THAT PERSONS PERFORMING WORK ON PRODUCT PURCHASED OR SUPPLIED BY Hercules OEM ARE AWARE OF THEIR CONTRIBUTION TO PRODUCT OR SERVICE CONFORMITY, THEIR CONTRIBUTION TO PRODUCT SAFETY, AND THE IMPORTANCE OF ETHICAL BEHAVIOR.
- Hercules OEM SUPPLIERS SHALL BE MEASURED AGAINATS A GOAL OF 100% QUALITY AND DELIVERY, A TARGET OF 80% AND AN ACTIONABLE TARGET OF 65% AND 75%/65% RESPECTIVELY. Hercules OEM CAN DETERMINE TO FLOW DOWN A SUPPLIER CORRECTIVE ACTION REQUEST ANY TIME THE SUPPLIER IS BELOW THE GOAL OF 100%. SUPPLIER IS SUBJECT TO REMOVAL FROM Hercules OEM APPROVED SUPPLIER LIST IF SUPPLIER DOES NOT RESPOND TO CORRECTIVE ACTION REQUEST.